Privacy Policy

1. General Information

This privacy policy explains how we collect, process, and protect your personal data when you visit our website or use our online shop.
We process personal data in accordance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the Telecommunications-Telemedia Data Protection Act (TTDSG).

2. Controller

WarZ DayZ C/o WPmates
Christian Czopnik
Holzmühlenstraße 60
22041 Hamburg
Email: [email protected]

3. Data Collection on Our Website

We collect data either directly from you (e.g., during registration, checkout, or contact inquiries) or automatically via our systems (e.g., IP address, browser type, operating system, timestamp).

Purposes of processing:

  • User registration and account management
  • Discord and Steam authentication
  • Order and payment processing
  • Customer service
  • Website optimization and security
  • Compliance with legal obligations

4. Discord Login

If you log in using Discord, we receive:

  • Discord ID
  • Username and avatar
  • Email address (If shared)

This information is used exclusively for authentication and linking your Discord account to your shop account.
You may remove the connection at any time via Discord or by contacting us.

5. Steam Account Linking

When linking your Steam account, we receive your Steam ID and public profile information (e.g., username, avatar).
This is used solely for account linking and verification.

6. Customer Account

Creating a customer account allows you to manage orders and linked profiles.
You can delete your account at any time.

7. Orders and Payments

When placing an order, we process your name, address, contact details, order data, and payment information to fulfill orders and comply with legal requirements.

Payment Processing
Payments are handled by certified third-party providers (“Payment Processors”) using encrypted, PCI-compliant systems. Only data required for transaction processing, refunds, or related inquiries is shared.

Depending on your selected payment method, data may be transmitted to:

  • Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin D02 H210, Ireland
  • PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg
  • Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
  • Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork T23 YK84, Ireland
  • Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
  • Amazon Payments Europe S.C.A., 38 Avenue John F. Kennedy, L-1855 Luxembourg
  • Tencent Holdings Ltd. (WeChat Pay), Tencent Binhai Building, No. 33 Haitian 2nd Road, Nanshan District, Shenzhen 518054, China
  • Stripe Link, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin D02 H210, Ireland

Each provider acts as an independent data controller for its processing. Please refer to their respective privacy policies.
For recurring payments, your financial information may be securely stored in encrypted form on the processor’s servers, subject to your consent.

8. Data Processing Roles

We act as both data controller and data processor, depending on context:

  • Controller: when collecting personal data directly (e.g., registration, login, checkout).
  • Processor: when processing data provided through integrations or hosted systems.

If a Data Processing Agreement (DPA) exists, we process data strictly according to your documented instructions.

9. Data Processing Agreements (DPAs)

WarZ DayZ C/o WPmates has concluded GDPR-compliant DPAs with all service providers that process personal data on our behalf, including:

  • Hosting and IT infrastructure partners
  • Payment processors (e.g., Stripe, PayPal, Klarna)
  • Analytics and CDN providers

These agreements ensure that data is processed only according to our instructions, with adequate technical and organizational measures (TOMs) and, where applicable, Standard Contractual Clauses (SCCs) for international transfers.

10. International Data Transfers

Some of our service providers (e.g., WeChat Pay, operated by Tencent Holdings Ltd., China) may process data outside the European Economic Area (EEA).
In such cases, we ensure that appropriate safeguards such as Standard Contractual Clauses (SCCs) and technical measures like encryption are implemented.
When using services that operate outside the EEA, you explicitly consent to the necessary international data transfer, which you may withdraw at any time.

11. Cookies and Consent Management

We use cookies and comparable technologies.
Essential cookies are required for website functionality.
Non-essential cookies are used only with your consent.
You can manage or withdraw your consent at any time through the cookie banner or your browser settings.

12. Server Log Files

Our hosting provider automatically records log data (IP address, browser type, operating system, referrer URL, time of access).
This data is processed to ensure security and system stability.

13. Contact Form & Email

When you contact us, we store your provided data to process your inquiry.
Your data will not be shared without your consent.

14. CFTools Cloud

We use CFTools Cloud to to monitor and manage game-server activity, including server stats, ban management, priority queue, moderation tools, and player account linking. When you interact with services powered by CFTools Cloud, technical data may be processed such as IP address, device/browser information, account identifiers (e.g., Steam/Bohemia Interactive IDs), session/interaction metadata, and server event logs. This processing enables authentication, service delivery, abuse prevention, and operational security. For details on their processing and data subject options, please see CFTools’ own legal pages.

CFTools Software GmbH
Kiem-Pauli-Straße 8, Landshut 84036, Germany
Privacy Policy: https://cftools.com/legal/privacy

14. BattleMetrics

We use BattleMetrics tools to monitor and manage game-server activity, including server stats. When you use services provided by BattleMetrics, certain personal data such as Steam ID, IP address, device information, server interaction logs and session data may be processed. This helps deliver the services, maintain security, and prevent misuse.
For details on how BattleMetrics handles personal data and your rights, please refer to their privacy policy.

BattleMetrics LLC
PO Box 98078, Ypsilanti, Michigan 48198, United States
Privacy Policy: https://www.battlemetrics.com/privacy_policy

15. Cloudflare Turnstile

We use Cloudflare Turnstile to protect our website against automated access and abuse. Turnstile performs a non-intrusive verification of user interactions to ensure that access originates from legitimate users. During this process, certain technical data such as IP address, browser type, operating system, and interaction metadata may be transmitted to Cloudflare for analysis.
The use of Cloudflare Turnstile serves our legitimate interest in maintaining the security, stability, and integrity of our online services.

Cloudflare, Inc.
101 Townsend Street, San Francisco, CA 94107, USA
Privacy Policy: https://www.cloudflare.com/privacypolicy

16. Youtube Integration

We embed videos from YouTube to enhance the multimedia experience on our website. When you access a page containing an embedded YouTube video, a connection to Google’s servers is established, and technical data such as IP address, device and browser information, and access time may be transmitted.
If you are logged into your Google account, this data may be linked to your personal profile. The integration of YouTube content is based on our legitimate interest in providing an appealing and informative online presence.

Google Ireland Ltd.
Gordon House, Barrow Street, Dublin 4, Ireland
Privacy Policy: https://policies.google.com/privacy

17. MGSM.io Platform

We use the MGSM.io platform operated by Mirasaki Development to provide in-game store, monetization, and account-management services. When you use our Webshop https://shop.warzdayz.com (e.g., to redeem vouchers, make purchases, or link accounts), certain personal data such as username, email address, transaction details, IP address, and browser/device information may be processed.
Processing is carried out to fulfill contractual purposes, ensure service integrity, and prevent abuse.

Mirasaki.dev
Privacy Policy: https://mirasaki.dev/legal/privacy

17. Google Analytics

We use Google Analytics through the Google Tag to analyze visitor interactions and improve the performance of our website. The service uses cookies or similar technologies to collect data such as your IP address, device and browser information, pages visited, and time spent on the site. This information helps us understand how users engage with our content and optimize our services accordingly.
IP anonymization is enabled so that your IP address is shortened before being processed within the European Economic Area. Google does not combine this information with other data. Data is collected only after you have given consent through our cookie banner.
You can withdraw this consent at any time. You can also prevent tracking entirely by adjusting your browser settings or installing the browser add-on provided by Google.

Google Ireland Ltd.
Gordon House, Barrow Street, Dublin 4, Ireland
Privacy Policy: https://policies.google.com/privacy
Opt-out add-on: https://tools.google.com/dlpage/gaoptout

18. SSL/TLS Encryption

To protect your data, our website uses SSL/TLS encryption.
Encrypted connections are indicated by the lock icon in your browser bar.

19. Data Retention

We retain personal data only as long as necessary to fulfill contractual or legal obligations.
After that, data is deleted unless statutory retention periods apply.

20. Your Rights

You have the right to access, correct, delete, restrict, and transfer your personal data.
You may object to data processing and withdraw any consent previously given.
You also have the right to lodge a complaint with a supervisory authority.

21. Supervisory Authority

Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 20459 Hamburg, Germany
Website: https://datenschutz-hamburg.de